We find the right referral sources and connect you to them. Confidential by default. Data-driven by design.
We work from the same publicly available signal payers and health systems use — discharge patterns, authorization activity, and placement concentration — not generic directories.
Research, drafting, sequencing, and reply triage run on modern AI infrastructure. That is how the retainer stays at $1,000 without cutting coverage.
Engagements are handled as privileged business relationships. Clients are not disclosed, case details are held in confidence, and outreach operates under the client's brand, not ours.
Most referral development in home and community-based services depends on lunches and legacy contacts. Phantom Work Co. replaces that with a four-step intelligence workflow, executed on a recurring monthly cadence.
We isolate the Medicaid waiver–eligible and post-acute populations inside your defined service territory — by waiver program, diagnosis mix, payer, and county.
Using publicly available claims-level and placement data, we rank the hospitals, clinics, and case management entities actively moving those patients into services like yours.
We identify the discharge planners, hospital social workers, case managers, and waiver coordinators driving placement decisions at each source — from publicly listed professional directories and institutional websites.
AI-driven email and phone sequences position your agency as a qualified service option for the next placement. We deliver booked introductions and documented referral relationships — not cold lists.
Phantom Work Co. is a marketing and data intelligence firm. Our methodology is deliberately structured to stay clear of protected health information, patient-level data, and any compensation structure that could be construed as a referral fee arrangement.
All services are positioned and billed as marketing and data intelligence engagements — never as patient referral fee arrangements. Engagements are structured as flat monthly retainers for intelligence and outreach work product, and are designed to remain outside Anti-Kickback Statute and comparable state-level triggers.
We work exclusively with post-acute, home, and community-based providers operating under Medicaid waiver programs and adjacent payer structures. We do not serve outside this niche.
Personal Care Assistant providers operating under state Medicaid authority.
Medicare-certified and Medicaid waiver home health providers.
Homemaker and companion care providers serving waiver populations.
Waiver-funded and private-pay assisted living operators.
Licensed residential services for DD, BI, and behavioral health populations.
Medicare- and Medicaid-certified hospice providers.
ILS programs under CADI, BI, and equivalent waiver authorities.
Adult day services and adult day health providers.
CADI, BI, EW, DD, and comparable state case management agencies.
A mid-sized Personal Care Assistant agency operating within a single service territory engaged Phantom Work Co. to expand into two adjacent territories without adding internal marketing or business-development headcount. The goal: convert a flat, word-of-mouth referral base into a predictable, data-driven pipeline.
We built a territory-level map of Medicaid waiver enrollment, isolated the CADI and EW sub-populations aligned to the agency's service profile, and identified the hospitals and case management entities placing the majority of those clients. From there, we surfaced named discharge planners, social workers, and waiver case managers and ran a sequenced, AI-driven outreach cadence across a 90-day engagement.
Referrals per month, drawn primarily from informal word-of-mouth sources.
Placements per month, sourced through documented, named referral relationships.
"We stopped guessing which hospitals to call. The names were specific, the timing was right, and the placements followed." — Operations Director, engaged client (identity withheld under standard engagement terms)
Every engagement operates on a fixed monthly rhythm. Clients receive a consistent set of deliverables, regardless of tier — the tier determines reach, not what is produced.
A refreshed list of named, verified referral sources across your service territory, delivered monthly and indexed by placement activity and engagement status.
Email and phone outreach sequences initiated and managed on your behalf, operating under your brand with full message and cadence oversight.
Real-time notifications the moment a referral source engages or responds, so your intake team can follow up while interest is active.
A structured monthly report covering placement activity, competitor referral concentration, source engagement status, and recommended adjustments for the next cycle.
No competing provider operating in your service area will be engaged simultaneously. Exclusivity is maintained at the territory and service-line level for the duration of the engagement.
Tell us your service lines, territories, and waiver programs. We will return a short scope document outlining the estimated population size, candidate referral sources, and a proposed engagement tier — at no cost and under no obligation.
We do not publish direct contact. All engagement inquiries are handled through this form.